Control & Watchroom

COURSE DURATION: 2 Days Training

COURSE DEPLOYMENT: Classroom / Virtual

TARGET GROUP: Fire Fighting Personnel
Personnel whose duties include manning the control and watch room.

COURSE AIM: The aim of this is course is to enable the participant to gain the necessary knowledge in watch room procedures and
incident reporting to effectively carry out the duties of a Watch Room Operator.

COURSE OBJECTIVES – UPON COMPLETION OF THIS COURSE, PARTICIPANTS WILL BE ABLE TO:

• Work in the control room
• Handle any emergency
• Demonstrate knowledge of take over and handover watch room duties
• Demonstrate knowledge of airport facilities
• Carry out Watchroom communications duties during an emergency
• Log all eventualities in the occurrence book

PASS MARK: 75%

MINIMUM NUMBER OF ATTENDEES: 12

AMOUNT: (PER DAY; PER LEARNER): R3981,13 (Excl. VAT)

MODULE 1 : WATCHROOM PROCEDURE

• Effectively deals with all emergency situations.
• Appropriate detailed recording of incidents and all routine activities.

MODULE 2 : ALERT PHASES CATEGORIZATION AND RESPONSES

• Correctly assess the alert phase of either an incident or accident.
• Ensure that the appropriate phase of the Emergency Services Plan is activated.

MODULE 3 : RADIO PROCEDURES – EMERGENCY AND NON-EMERGENCY

• Initiate, maintain, and manage two-way radio communications in an orderly manner.
• Ensure that messages transmitted are easily understood.
• Avoid unnecessary radio transmissions, especially in the event of an emergency.

MODULE 4 : PHASE I (SPECIFIC TO AIRPORT)

• Enable and prepare the fire services to cope with an emergency.
• Minimize the effects of an emergency, in respect of saving lives and maintaining aircraft operations.

MODULE 5 : PHASE II (NOTIFY EXTERNAL EMERGENCY SERVICES)

• Teach the watch room personnel how to communicate with external emergency services.
• Advise external emergency services to be on standby at their stations.
• Record the notification in the occurrence book.

MODULE 6 : PHASE III (CALL OUT ALL EXTERNAL EMERGENCY SERVICES)

• Teach the watch room personnel how to communicate with external emergency services.
• Call out external emergency services.
• Record the notification in the occurrence book.

MODULE 7 : DOMESTIC FIRE AND SPECIAL SERVICES

• Attend to the fire until the municipal fire fighters arrive.
• Follow procedures for dealing with special services.

MODULE 8 : WEATHER STANDBY

• How to decipher the messages from the ATC that are weather-related.
• How to follow company procedures as related to the effects of poor weather conditions.

MODULE 9 : BOMB WARNINGS ON AIRCRAFT

• How to decipher the messages related to bombs.
• How to follow company procedures as related to bombs on aircraft and in the airport vicinity.

MODULE 10 : HI-JACK UNLAWFUL ACT

• How to decipher the messages from the ATC that are related to hijack situations.
• How to follow company procedures as related to hijack situations.

MODULE 11 : ACTS OF AGGRESSION – GROUND AND IN FLIGHT

• How to handle acts of aggression notifications

MODULE 12 : PROVISION AND SUPPLY OF AIRCRAFT BRAKE COOLING

• To advise the Fire Crew if there is a request for brake cooling.
• Familiarization with the brake cooling procedure.

MODULE 13 : THE MITIGATION OF OIL/FUEL SPILLS ON THE MOVEMENT AREAS

• To advise the Fire Crew if there is a request for organic/synthetic oil/fuel spills

MODULE 14 : DE-ICING, ENGINE TESTING AND REFUELING OF AIRCRAFTS

• To advise the Fire Crew if there is a request for deicing, engine testing, and refueling of aircraft with passengers onboard.
• Familiarization with the deicing, engine testing, and refueling procedure.

MODULE 15 : DEFINITIONS

• Phonetic alphabet.
• Applicable three-letter code.
• IATA/ICAO definitions.
• Specific phrases and words used in the Fire and Rescue Services Manuals.
• Endorsement.