Initial Security Supervisor Course

COURSE DURATION: 7 Days for Initial and Refresher is 5 days

COURSE DEPLOYMENT: Classroom

TARGET GROUP: Security Supervisor Staff

COURSE AIM: The aim of this course is to provide participants with enhanced skills in security supervision. It helps security supervisors with skills to effectively supervise the security operatives who report to them. The course covers essential security supervisory skills including motivation and team building.

COURSE OBJECTIVES: – UPON COMPLETION OF THIS COURSE, PARTICIPANTS WILL BE ABLE TO:

• Demonstrate the needed qualities for effective security supervision
• Skillfully operate and manage electronic security devices and systems.
• Intelligently apply reasonable knowledge of the Laws and applicable procedures
• Competently use applicable machines
• Lead and manage teams efficiently
• Respond adequately to incidents.
• Resolve and manage conflict.

MINIMUM NUMBER OF ATTENDEES: 12

PASS MARK: 80%

AMOUNT ONLINE (PER DAY; PER LEARNER): Initial: R 4891,18 (Excl. Vat) | Refresher: R 8160 (Excl. Vat)

PRACTICAL DRILLS:

• Body Search
• Baggage search
• Vehicle search
• Safe passage X-Ray Screening Simulation
• Equipment Testing
• Conflict management
• Rostering

MODULE 1 : INTRODUCTION TO CIVIL AVIATION

• Role of ICAO
• International Convention
• Doc 8973
• Annex 17
• National Civil Aviation Committee
• National Civil Aviation Security Program
• Role of the South African Civil Aviation Authority
• Airport Security Committee
• Current and Related Trends in Threat to Civil Aviation

MODULE 2 : THE AVIATION SECURITY SUPERVISOR

• Role and Responsibilities of a Supervisor
• New ways of supervising
• Supervisory Self-Assessment Survey
• Motivating others
• Coaching for success
• Dealing with performance issues
• Team Building Synergy
• Managing stress
• Enhancing future results

MODULE 3 : ENSURING OPERATIONAL EFFECTIVENESS OF EQUIPMENT

• Testing of X-Ray Machine
• Testing of Arch Way Metal Detector
• Testing of Hand-Held Metal Detector
• Testing of IONSCAN Explosive Trace Detection

MODULE 4 : STANDARD OPERATING PROCEDURES

• The need for Standard Operating Procedures
• The Content of Standard Operating Procedure
• Formulating a Standard Operating Procedure
• Understanding the different aspects of the Security Check Point
• Understanding the effectiveness of the Security Check Point

MODULE 5 : SUPERVISING THE OPERATIONAL DUTIES OF AVSEC TEAM

• Dangerous Goods Cat 12
• Criminal Procedure Act
• Civil Aviation Legislation
• Annex 17
• National Key Point Act
• Permit System and Permit Policy
• Firearm and Explosive
• Alarm resolution and threat elimination

MODULE 6 : DEPLOYMENT AND ASSIGNMENT OF SECURITY PERSONNEL

• Rostering of the Security Personnel
• Planning of daily activities
• Briefing of personnel
• Rotation of Personnel
• Organizing of relieves
• Sharing of information

MODULE 7 : THE SUPERVISOR AND ON-THE-JOB TRAINING

• Types of Training
• Advantages of On-the-Job Training
• Responsibility of structuring for On-the-Job Training
• The Supervisor’s responsibility for On-the-Job training
• Monitoring On-the-Job Training

MODULE 8 : PERFORMANCE ASSESSMENT OF PERSONNEL

• Monitor performance of Security Tasks by using observation techniques
• Monitoring application of policy relating to special persons and to the handling and carriage of items removed
  from passengers

MODULE 9 : ON THE JOB TRAINING

• To describe the need to for and advantage of On-the-Job Training
• To explain the Supervisor’s responsibility in On-the-Job Training
• To describe the process for conducting On-the-Job Training
• To explain the method of monitoring On-the-Job Training

MODULE 10 : INCIDENT RESPONSE PROCEDURES AND SUPERVISOR’S RESPONSE TO INCIDENTS

• Classify all types of Airport Emergencies
• Describe the Process for developing Emergency Response Actions
• Specify the Content requirements of an emergency response SOP

MODULE 11 : BEHAVIOR DETECTION AWARENESS

• Explain the purpose for conducting Behavior Detection (BD)
• Identify the steps in the BD process
• Describe how BD enhances the screening process
• Demonstrate the required elements of preparation and communication
• Identify the Initial Strategy
• Determine Environmental and Individual Baselines
• Describe indicators and BD thresholds
• Identify criteria for determining follow-up actions during BD
• Identify tasks of the BDR Screening process
• Identify events that require Law Enforcement Officer (LEO) intervention
• Describe Resolution Conversation (RC)
• Identify steps in the RC process